ComplaintsforPatterson Enterprises
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Complaint Details
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Initial Complaint
09/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
July 17, 2024 presented with a contract from ********* Patterson on behalf of Patterson Enterprises to do a Bathroom Remodel in the sum of $10,004.04 total. I hired Patterson Enterprises today and paying 1/2 $5,273.82 today (the beginning) and the other half at the end.
This Bathroom Remodel consisted of the following: walk in shower 3 piece surround, shower pan, grab bar, glass doors, bath towel bar, hand towel bar,commode, Sink and vanity, medicine cabinet and light, toilet tissue holder,flooring, prepare and paint, add outlet. While breaking up cast iron bath tub they caused damage to adjacent bathroom wall tile then they took clear caulking and supposedly covered dark cracks and white tiles, didnt use white.
Issues: Installed new heater using a 8-10 piece of 14-2 wiring splicing it onto a 12-2 wiring circuit. Very Dangerous. While leaving premises the her Partner ****** ******* said you need to get an electrician to check this heater and dont turn power on. Does ****** have a license to have caused these problems?
SUMMARY
This has been very disappointing and I feel with an investigation by BBB this matter can be resolved.
There are issues with tripping the circuit breaker,thermostat, wiring to the new heater they suggested I hire an electrician to correct.
Also there are approximately 3 dozen photos showing shoddy work which requires a drywall finisher and electrician to correct these issues.
Ive never had to encounter such a mess in my 80 years and I pray for a sensible resolution. The stress, mess, safety dangers and irresponsibility has driven me to the point that Im requesting that I be refunded $5,000.00. With this mess I still dont know if the shower works properly.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.