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Carter Campbell Collision has 1 locations, listed below.

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    Customer ReviewsforCarter Campbell Collision

    Auto Body Repair and Painting
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    1 Customer Reviews

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    • Review from Elizabeth C

      1 star

      08/03/2023

      Last week my window was shot out while driving. I decided to take my car to Carter Campbell Collision in Axton. He said he'd get the rest of the broken glass out. I never made physical contact with him, dropped the car off and picked it up, he wasn't at the shop either time. When we picked the car up, we noticed glass still all over the car. We had to take my car to the car wash / vacuum place right after picking it up. I went to get a quote on a detail because there was still glass in my car. The ****** dealership detailer inspected my car and he said there was still glass INSIDE the dooR. I had to go to ANOTHER mechanic today to get the glass out of my door because the ****** dealership was booked up. I texted Carter about the glass in the door. Because things weren't adding up,I decided to review my dashcam footage, which is how I know he only vacuumed for a total of 1.5 minutes even though he charged me for 2 hours of "glass cleanup". One of the videos showed the following : Carter and his employee were standing on my car's driver's side with the door open, putting the new window in. His employee : "do we need to vacuum that out?" Carter : "naw f#ck this bi#ch. I don't like a b#tch that lies to people to get what she wants and she VERY clearly lied about this". Carter THOUGHT I had lied about my window being shot out because I had previous work done to the same window BEFORE it was shot out. My window being shot out was also caught on my dashcam and the cops have it as evidence. Carter knew my driver's door had just been worked on. I explained the switch in my door was bad and told him I needed to find a mechanic to now replace the window and put the switch in. He offered to do both jobs so I used his services. He quoted $448 on the insurance receipt. He told me just to pay him $400. I paid him $465. He charged me over $100 for labor he didn't even do then had the audacity to say he didn't even make any money off of fixing my window.

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