ComplaintsforSislers Stone
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Complaint Details
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Initial Complaint
04/24/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Sislers Stone sold me a pallet of full color natural cleft flagstone. The pallet contained 194 square feet of stone. 80.5 square feet of the stone is in condition that is not useable. Clefts are so large that they would be tripping hazards if used. Stone contains mineral deposits that excrete rust if used. This stone cannot be used for patios, walkways or any other purpose due to its poor quality. Sisters stone refused to accept return on their faulty materials. They charged me $7.89/sqft + tax for this stone. For the faulty amount this is $635.15 + tax. They claim this is a natural stone product and they cannot accept returns. They will not acknowledge that they are selling material that cannot be used in good conscience for its intended purpose. I would like to be refunded $635.15 + 6% tax for a total of $673.26. I am willing to return the stone to their facility in exchange for refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.