ComplaintsforAffordable Asphalt LLC
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Complaint Details
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Initial Complaint
01/26/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
On 12/19/23, I met with ***** to repair and extend asphalt parking lot for my rental property. He was able to give me a quote and let me know the deposit will go towards to materials. I sent him 80% deposit before the job. We scheduled job for 1/12/24. There were a lot of delays due to weather and the company not having access to the materials, he mentioned a car accident (I checked VDOT traffic that day, I saw no delays) and eventually the work was pushed out to 1/24/24. On 1/24/24, ***** called me and told me his crew was not able to access the property, however this was a minor setback. The alley to the property was only temporarily closed and he told me he was on his way back. He never showed up and never returned my calls on updates. I sent him a message asking for my money back on 1/26/24 and Ive heard no response.Customer response
02/20/2024
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
I have received a full refund from Affordable Asphalt LLC on Feb. 1, **** regarding this complaint. Thank you for your time.
Regards,
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.