ComplaintsforArmenhyl Group LLC
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Complaint Details
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Initial Complaint
01/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Date of Transaction: 1/5/2023; Amount: $183.75; Paid via ****** ******* * ********; Item description: RUSH Service of Process - *******, **. Armenhyl Group, LLC, which is a private process server in Virginia, committed to provide a RUSH Service of Complaint and Summons to a resident in the *******, ** area. The Complaint and Summons were never served, and we have not been able to get anyone to respond to our emails ****************** *** ******************** answer the phone (for all phone numbers listed on their website, all locations, and even personal cell phones for the owner of the company, Richard Anthony Pannell, found through ****************, or return our phone calls.Business response
02/03/2023
Good Afternoon BBB of Western Virginia.I am waiting to hear back from the complainant.ARMENHYL is willing to issue a full refund on the condition that she/the firm agree to;1) comply, from this date forward, with all of the original service terms and conditions plainly stated and listed on their original invoice,2) and that withdrawal her/its complaint # ******** and/or have it listed as resolved and unpublished.I look forward to your assistance in resolving this matter.Thanks.******* *******, DirectorCustomer response
02/08/2023
I have reviewed the response offer made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below. We are in correspondence with the other party, and at this time we have still not received a refund, and it is not resolved. Regards, *** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.