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Find a Location

LEI Home Enhancements has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLEI Home Enhancements

    Remodeling
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Remodeling & Home Improvement Services

    Replacement Windows & Doors

    Siding

    Roofing

    Gutters

    Business Details

    This is a multi-location business.

    Find a Location

    LEI Home Enhancements has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2818 Hungary Rd, Henrico, VA 23228-2101
      BBB File Opened:
      4/2/2019
      Years in Business:
      7
      Business Started:
      11/23/2017
      Business Incorporated:
      11/23/2017
      Accredited Since:
      6/1/2019
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2705171987 for this business, issued by Board for Contractors. The expiration date of this license is 5/31/2025.

      These agencies may include:

      Board for Contractors

      9960 Mayland Drive, Suite 400

      Richmond VA 23230

      (804) 367-8511

      Fax: (804) 5274401

      https://www.dpor.virginia.gov/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Energy Group LLC
      Business Management
      • Mr. Mohamed Mustafa, Owner
      Contact Information

      Principal

      • Mr. Mohamed Mustafa, Owner

      Customer Contact

      • Mr. Mohamed Mustafa, Owner

      Industry Tip

      BBB Tip: Hiring construction and remodeling services you can trust

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      STEVEN S

      2 stars

      10/21/2024

      I have purchased vinyl replacement from LEI Home Enhancements, and they completed the work before the end of October 2022. The sidings looked great at first. Shortly after it was completed, there were a couple of minor issues probably due to poor workmanship. The wind blew a siding lose and it popped out of the trimmings. I called ***** from LEI and he sent technicians out to resolved it. Then a couple of weeks went by, and the same thing happened. They also came out and begrudgingly fixed the problem. However, on 9/12/24 a burst of wind blew out a piece of the channel J trimming. I called the ***** again, and he said he longer works for the company and suggested that I called the support number. I called the number; however this guy is not as friendly as ***** and said they are not responsible if it was blown off by the wind and suggested that I work with my insurance. Upon inspection, I noticed none of the nails from the channel J trim were anchored to any supporting studs because there weren't any and they did not bring it to my attention during the installation process. All they did was use ****** Tyvek tape to tape the channel J against the insulation foam. I contacted LEI Home Enhancements but they would not answer my calls, so I left them voice mails, which they did not return. I sent them text and it was not returned and I also contacted them via their ******** page and left a message with a video of their flimsy installation. The channel J trimming fell not because of act of God, it fell due to poor workmanship! I should not have contacted my insurance for their poor-quality work. For now, I just use duct tape to hold it in place.

      Local BBB

      BBB Serving Central Virginia

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