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          First Citizens Bank has 666 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileFirst Citizens Bank

            Bank
            Looking for more information? Access the headquarters listing for First Citizens Bank & Trust Company
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            11730 Hull Street Rd

            Midlothian, VA 23112-3194

            Visit Website
            (804) 744-7576

            Customer Reviews

            1.13/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 48 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            133 complaints closed in last 3 years

            41 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 126

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            This company offer insurance, issue, processes credit cards, and offer brokerage services.

            Products & Services

            First-Citizens Bank & Trust Company operates 500 plus bank branches. They also offer insurance, issue and process credit cards, and offer brokerage services.

            Business Details

            Location of This Business
            11730 Hull Street Rd, Midlothian, VA 23112-3194
            Headquarters
            239 Fayetteville St, Raleigh, NC 27601-1309
            BBB File Opened:
            10/20/2006
            Years in Business:
            126
            Business Started:
            1/1/1898
            Business Incorporated:
            11/30/1982
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 11063 for this business, issued by Federal Deposit Insurance Corp

            These agencies may include:

            Federal Deposit Insurance Corp

            550 17th St NW

            Washington DC 20429

            (877) 275-3342

            Type of Entity:
            Corporation
            Alternate Business Name
            • Bank of Virginia
            Business Management
            • Ms. Christy Quesenbery, Senior Vice President
            • Mr. Frank B. Holding Jr., Chairman & CEO
            • Mr. Peter M Bristow, President
            Contact Information

            Principal

            • Mr. Roy Barzel, Chief Credit Officer
            • Mr. Richard Dickinson, Chief Operating Officer
            • Mr. Frank B. Holding Jr., Chairman & CEO

            Customer Contact

            • Mr. Frank B. Holding Jr., Chairman & CEO

            Other Contacts

            • Mr. Roy Barzel, Chief Credit Officer
            • Mr. Richard Dickinson, Chief Operating Officer
            Additional Contact Information

            Fax Numbers

            • (804) 744-2306
              Primary Fax
            • (804) 414-0209
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Local BBB

            BBB Serving Central Virginia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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