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Find a Location

Factory Expo Homes has 1 locations, listed below.

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    Business ProfileforFactory Expo Homes

    Manufactured Homes Sales

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    90 Weaver St, Rocky Mount, VA 24151-2240
    BBB File Opened:
    5/14/2014
    Years in Business:
    10
    Business Started:
    5/14/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Ms. Liz Sarsam, Vice President of Operations
    • Mr. Quinton Swan, Manager
    Contact Information

    Principal

    • Mr. Quinton Swan, Manager

    Customer Contact

    • Mr. Quinton Swan, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Bryan S

    1 star

    09/08/2024

    Factory expo doesn’t give a big deal about you. They want your money and they’re gone. They do not care about you like a used car salesman.. read your contract. They expect you to pay somebody else to do a shoot ton of work. Did they say they’ve already done from the factory? I’ve been arguing with them for a year and a half roofing. Yes you can use nails and it gives specifications staples gives a specification read the line right under Staples it says, and I quote all fasteners must be driven flush with the shingle surface” that’s why I have staples sticking through the shingles, not some places all over the roof . Interior doors from the manufacture says we adjust all doors before it leaves the factory their liars. That’s why I had to raise **** and get every single door in terrier and exterior repaired. They expected me to pay somebody else to do it.. carpet they shorted the carpet guy on material and I had to argue over that when he showed up I cleaned out the closet. There were razor blade cuts in the tile all the way around in the closet and I’m not talking a little bit I’m talking like 9 feet all the way around inside the closet where the tile was buckling up and they said that that closet wasn’t supposed to get carpet that was her argument. I was also expected to pay for repairs to the cracks in between outside hardy board panels that were suddenly taken care of as a courtesy. Do not whatever you do buy a home from them all they want is your money price per pound your better off having a custom home built you’re looking at zero to maybe $50,000 more, I know looking back at my last custom built home. I’d never buy another manufactured home as long as I live.

    Factory Expo Homes Response

    09/17/2024

    Thank you for reaching to us regarding your concerns. It is always our goal to provide excellent customer service. ********* ***** provides the warranty on your home. if you have any outstanding warranty items, please reach out to us directly so we can provide them an update if you have not already been in contact with *********.

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