ComplaintsforPeters Creek Automotive Service Center, Inc.
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On Jan 2020 I took my car to *** ******* of Peters Creek Auto for a engine repair. He told me never trust a mechanic but I guess he meant himself. The car stayed in his lot until he convinced me it was worth the repair. I paid him 5900 dollars and he never intended to repair my car. Once I paid him he started lying telling me the part was ordered. Now he has my car won’t return my money and his minion mechanic lies for him as well. He wont even return my call. He has committed obtaining u see false pretenses, grand larceny and just being an ugly person. He wouldn’t any of his cars at Maywood ave treated like this nore his family. I’m play fair, I only want what’s due to me. He made me lose my job by lying about when it would be ready.Business response
04/21/2022
Someone else had tried to fix this car before she brought it to us. She left the car on the lot for over a year because she didn't have the money for the repairs. She did finally make several installment payments that equal around $3000. Once she made the down payment she expected the car to be repaired overnight. The car is almost ready and we are willing to finish the repairs but she has to stop coming by the shop, has to stop calling and sending text messages. We will call her when the repairs are finish. It will be about another 3 weeks and she will owe the balance of the repair bill. Like everyone else, we are short staffed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.