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Find a Location

Heatherman Homes LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Heatherman Homes LLC

      306 Garrisonville Rd Ste 103 Stafford, VA 22554-1575

    • Heatherman Homes LLC

      306 Garrisonville Rd Ste 303 Stafford, VA 22554-1575

    Customer ReviewsforHeatherman Homes LLC

    Property Management
    Multi Location Business
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    3 Customer Reviews

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    • Review from Paul B

      1 star

      11/01/2024

      I was a tenant for two years.-Overcharged me for pet rent. Then charged me a late fee for not overpaying. They admitted it but never refunded my money.-No free way to pay rent. Minimum $4.50 charge per payment added AFTER signing my lease.-Didn't send me my parking sticker, so my car got towed. $200 out of my pocket.-Took over 6 months to fix a drafty chimney. Heating bills were over $250 per month that winter for a 1100 sq ft townhome.-Forced us to pay $450 for an exterior window that broke due to a faulty lock.-Charged us $200 to clean a chimney we never used and couldn't use because the fireplace is broken and unsafe.-Charged $575 to paint things that any reasonable person would consider fair wear and tear.-They respond to calls and emails about 25% of the time.-"Mandatory" inspections every 6 months where random people come in my house and take photos of everything with their personal phones.-Failed to disclose that the house had mice before we moved in, but they clearly knew about it because they had put sticky traps down, under the fridge and oven.-Failed to pay HOA recreation fees so I couldn't use the pool for the first half of the summer.-Failed to send us our remaining deposit within the law's 45 day limit.-They started booking tours of our home 2 months before we moved out. We had no option to reschedule or cancel, which means we had to be home for dozens of random home tours to handle our dogs, often with less than 24 hours notice.- I once called ******* Heatherman using the phone number on the company website because I couldn't get in touch with my normal POC. She chewed me out and said she "had nothing to do" with rentals, and to give her staff a break because they're overworked. *******, your name is on the company and you're the one overworking them.I've rented probably a dozen places in my life and this is by far the worst experience I've ever had.
    • Review from David O

      1 star

      01/30/2024

      Placeholder Complaint pending outcome of court hearing on 2/5/2024 See Stafford County District Court Case#GV24000330-00
    • Review from On Behalf of L

      5 stars

      01/26/2024

      From the perspective of homeowners, we couldn't be more pleased with our choice of property management companies. We connected with owner, ******* Heatherman when we were facing a move to Europe and planned to rent out our home almost 6 years ago. In that time, we have had nothing but excellent support, communication, and management services. The added layer of living in a completely different country could have added a layer of difficulty to the process, but not with Heatherman Homes. Our tenants were able to obtain maintenance support with ease while we were kept informed of any situations that arose in a timely manner. We specifically want to mention the outstanding support provided by *******************. We felt like we had our own ******************* Concierge on our team with her. From organizing annual property inspections to arranging for urgent repairs, **** contacted us straight away with all of the details, options and quotes to get the work done. We only had a change in renters one time through the past six years and the process of finding new tenants was made easy with Heatherman Homes. When **** was out for an extended period of time in late 2020, *************************** stepped in and didn't skip a beat with the service and support, and most recently, ****************** stepped in with excellent support as well. What we appreciated the most with Heatherman Homes was their professionalism, communication, advice, knowledge, support, thoroughness, and competitive pricing on management fees. We highly recommend Heatherman Homes as a ******************* Company. Thank you for 6 wonderful years of support. We'll miss you now that the house is sold.

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