ComplaintsforGreat American Glass, LLC
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Complaint Details
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Initial Complaint
10/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We had Great American Glass, LLC replace 19 windowpanes (window glass only) for a total of 3,397 dollars in July of 2021. The new glass looked great replacing the fogged windows. In January of 2022 we noticed one of the replacement pieces of glass was fogging up. We took pictures of the glass and sent them to Great American Glass. I followed up with multiple phone calls and messages. We want this one piece of glass replaced the other 18 replacement windows are fine. Finally, we were able to get ahold them several months ago and they said they would replace the window, but nothing has happened since.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.