ComplaintsforYazd Mechanical
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Complaint Details
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Initial Complaint
02/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
recently called for a visit to check my furnace - I paid $100 for a service visit - The tech, before turning on the equipment or opening the from cover, said that the equipment needed to be replaced. It is almost like going to the mechanic and being told that you have to replace the engine because you have an old car before diagnosing. Then the tech proceeded to take a photo of the equipment model number and left the premises. After just a few hours received a quote to replace the entire HVAC system for a total cost of $11,467, including Condenser, evaporator coil, and furnace. (what a deal, right?) I called another company to compare prices. They gave me a similar price of $11,100; the second quote was to replace everything with no condition assessment. A few days later, I received an email from Yazd Mechanical telling me they reported to ******** **** ****** that the furnace needed to be replaced. Still, some of the modifications were not covered. The quote is given for the portion not covered was $ 5,950. Remember, the entire system (Condenser, Evaporator coils, furnace, and all necessary modifications came out to be $11,467. Something is going on. I called a third person, who inspected the equipment and gave a quote for replacing the entire system. His quote was $5,500 WOAH!!! I called ******** ******, mentioning the SCAM trying to be performed by Yazd Mechanical Inc. ******** ****** said they could buy me in if I wanted to do the work somewhere else. I decided to see their offer. I received an email today saying that they will offer $498. Woah!! I was shocked. Please remember that I had already paid $100 for a non-assessment received.I called ******** ******, and I asked for a breakdown of the cost for the number of hours estimated, labor rate, and equipment price. Just a reasonable request to determine the cost of payment of $498, not really that much but $398 because there was no assessment done.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.