ComplaintsforHeather Lea Events, LLC
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Complaint Details
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Initial Complaint
09/22/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Date of original payment was September 1st, 2021. $447.06 was paid to secure wedding coordination services from 10/7/22-10/9/22. Heather Lea Events canceled our contract 6 weeks before the scheduled event. Per our signed contract a refund was to be issued within 14 days, no refund has been issued and no further communication has been answered from their end. Our invoice number was #**** for payments. Documents can be provided if needed.Business response
10/24/2022
Although the business did not respond to the complaint, the consumer notified BBB that it has been resolved.Customer response
10/24/2022
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. Regards, ***** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.