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Additional Information

Not BBB accredited

Additional Information for Trow & Holden Co., Inc.

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This is a multi-location business.

Find a Location

Trow & Holden Co., Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    Location of This Business
    45 S Main St, Barre, VT 05641-4824
    BBB File Opened:
    2/25/2008
    Years in Business:
    164
    Business Started:
    1/1/1861
    Business Incorporated:
    11/25/1911
    Type of Entity:
    Corporation
    Number of Employees:
    18
    Alternate Business Name
    • Trow & Holden Stone Cutting Tools
    Hours of Operation

    Primary

    M:
    7:00 AM - 4:00 PM
    T:
    7:00 AM - 4:00 PM
    W:
    7:00 AM - 4:00 PM
    Th:
    7:00 AM - 4:00 PM
    F:
    7:00 AM - 4:00 PM
    Business Management
    • Ms. Gina Akley, President
    • Mr. Jordan Keyes, Vice President
    Contact Information

    Customer Contact

    • Ms. Gina Akley, President
    • Mr. Jordan Keyes, Vice President
    Additional Contact Information

    Fax Numbers

    • (802) 476-7025
      Primary Fax

    Phone Numbers

    Email Addresses

    Serving Area
    • USA
    Products and Services
    Carbide Pneumatic Chisels & Hand Tools, Carbide Stonecutting Hammers, Fossil Hunting Tools, Manufacturer of Pneumatic Carving Tools, Rock & Gem Prospecting Tools, Slate Cutting & Shaping Tools, Stonesplitting Hammers in Carbide & Steel, Wedges/Shims and other StoneSplitting Tools
    Payment Methods
    • Cash
    • Check
    • Credit Card
    • Debit Card
    • Gift Certificate
    • Wire Transfer
    • American Express
    • Discover
    • MasterCard
    • PayPal
    • Visa
    • Money Order
    Refund and Exchange Policy
    • Tool Return, Repair & Exchange Policies

      Trow & Holden is committed to providing the informationand service necessary for customers to purchase and maintain the besttool for their work. For assistance or to coordinate a return, pleasecontact customer service at 800-451-4349 or via email at info@trowandholden.com.

      Below, please find an overview of our policies regarding tool returns, exchanges and repairs:

      • Returning Unused Merchandise
        Unused products may be returned for a full refund or credit within 60 days of their initial purchase. Any products that are returned after this time period, appear to be used, or have not been kept in like-new condition may be subject to partial credit for restocking. Customized tools, including chisels with teeth or rondel (which are ground to order), hammers with fiberglass handles, or any tool with custom stamping, will be subject to a 25% restocking fee.
      • Warranty Repair or Replacement
        Tools being returned for service under warranty are subject to an evaluation upon arrival. Any tool that appears to have been damaged as a result of defect or irregularity will be replaced or repaired at no charge. Please contact customer service prior to any tool return, which will allow any necessary notes or arrangements to be made before the arrival of your tool.
      • General Maintenance, Repairs & Retip Exchanges
        Any tool that is worn or has become damaged during the course of normal usage can be sent in for maintenance or repair. An assessment of the tool’s condition will be made upon arrival, and service charges will be quoted accordingly. Tools that have been worn or damaged beyond reasonable repair will be eligible for Retip Tool Exchange, which grants 15% off the purchase price of a replacement tool.
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