2 Customer Reviews
Review from John B
1 star02/08/2023
I agree with ****, after numerous trips to plan our home, the managed to mess up everything. We sent dimensions for our appliances. They ignored them. One cabinet is missing a door ,one drawer completely missing, Changed the countertop in the Kitchen as asked, but not the one in the laundry room. Didn't finish our kitchen island. None of the doors close correctly and the dead bolts won't engage. Cut wires in the basement. Wrong windows, wrong patio door. We had our inspection, and they never followed up on any issues. We contacted the ** ****** attorney's office, which reached out to ****** three times. They didn't receive a response either. On top of all that they coped an attitude and tried to get ** to pay for the changed countertop before they repaired any issues. ***************** told ** he would take care of the items in our kitchen if we had the emails. We supplied the emails and now he just ignores **. Worst Company ever. Hate to admit they are a ******* Company.Review from Gina V
1 star03/14/2022
Worst experience of our lives that should have been the greatest! After multiple 2 hour trips to the office we ordered our home. Design requests were missed and ended up revising the design like 5 times. *** in the office still cant our phone numbers right in paperwork. The house was delivered a complete mess! Cabinets falling off the wall that werent even nailed to studs, barn door was falling off so to the same issue. Ceiling cracks wall cracks. A cut floor, crooked molding, marriage drywall cracked all the way. 1 tile in Flooring in the mud room glued down after being cut up with glue seeping out and dried over surrounding tiles. The biggest issue was having the *** inspection done 5 months after moving in the said we had some things to fix they would let Beans know and wed get a call. No call no email. Then we get a letter saying we failed inspection and its illegal for us to be living here and can be taken to court. We call Beans they wont speak to us at all said we have to cut the strings sooner or later they arent responsible for any of these things! Worst customer service in the world and I would tell anyone to go else where before doing anything this company!
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