Business ProfileforRed Head Steering Gears

I filed a warranty claim for a gearbox of theirs that failed after only 3 or so months and roughly 1000 miles. ********** on 11/27/23). On initial purchase, the core I sent back recieved the full $150 core refund deeming the unit I sent as undamaged. The minute the company saw a evidence submitted video of their product leaking, the instantly said that the steering shaft I used may have damage their product and I may not receive my full $150 core return credit back. I paid $150 to have the warrantied unit shipped to me so that i could swap out their faulty unit with the intent to ship back their faulty unit for my $150 back. I shipped the unit out with absolutely zero damage, I inspected it myself prior to shipping it out. Once they received it, the only gave me a credit of $100 of my $150 and claimed me utilizing a ********** Machine steering shaft caused irreversible damage to their unit. The only evidence they provided was a low resolution video of a gearbox with vice grips attached to the area that was leaking and claiming the shaft caused it. I couldn't see any damage. I had sent back my previous gearbox during the original purchase which was in the same truck with the same steering shaft and installed the same way, and at that time I was given a full core return of $150 effectively discrediting their claim that my Setup damages gearboxes.I also cross referenced with ********** Machine and they expressed that their ************** cannot cause the damage Redhead is claiming happened. They used dishonest and unethical practices to target an item in a video I sent in order to withhold part of my refund. I am only requesting the remaining $50 of my core refund that they withheld.