ComplaintsforThrashers Pub & Broiler
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/08/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Ive been going to this bar for a few years now. I dont bother anybody. I just go in there to watch the games basketball game football game stuff like that.. I walked in there one morning the newer employee said I got kicked out of the bar, in the loudest voice ever..with no justification they said I walked out on my tab .. I always pay for my tab and I really dont think youre able to. Thats not a good enough reason to kick somebody out of the Bar for..I asked to talk to the owner because I know the owner as well. He didnt know about this. The newer employee lady said hes not here, in the rudest loudest voice on this side of the Mississippi.so I called the employee that was taking my money all night the night Theyre accusing me of all this.. he said to come back and we can get it resolved..I Go back later that day to see where he is because hes supposed to be working around that time I went.. he wasnt there yet. and there is another newer employee that was working there and she also says ** kicked out of the bar. So Im trying to look for the employee that said come back.. I dont know if they were too new to handle the situation or what, but that was very unprofessional of them to have to not try and resolve the situation right then and there I been in this situation before and it didnt go nearly to the extent that this is going it was over in a few seconds not a few days or months ..so Im going back-and-forth from home to Bar to see if we can resolve this and just keep getting him hauled around..at this point Im like no enough is enough Im not gonna be lookin stupid walking back an forth playing your cat an mouse gameI feel they charged me for something I didnt get then they said I didnt pay for it..lol..but im still filling to resolve itbut without the rude attitudes from the new employees that werent even there at the time this happenedBusiness response
07/02/2024
The customer and business owner have discussed the situation. The customer has been satisfied.Customer response
07/11/2024
I resolved about issue that was happening
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.