ComplaintsforInterstate Pest Management Inc
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Complaint Details
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Initial Complaint
01/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Ive used this pest control business for years now and paid an initial fee of ******* dollars when I started. I pay 50 a month on top of that fee for them to come out 4 times a year. I havent seen them for a year almost now. Id like a refund for the last year and to end my business with them but also want others to know how unreliable they are. The last few times theyve been here I dont even think they even knocked down a spider web. They havent taken care of our pests well for years on top of all this.Business response
02/09/2024
Hi *******,
I sincerely apologize for the inconvenience this has caused you. We have been consistently attempting to reach you, but we were not able to get a hold of you. However, since we received this complaint through BBB we were able to identify what went wrong and we have since rectified it. We will definitely correct this and issue the refund that is owed. We would appreciate the opportunity to hear back from you as soon as possible to get this address. We have attached a description of the error as well.
Thank you!
Interstate Pest
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.