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Find a Location

NW Power & Air has 1 locations, listed below.

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    Business ProfileforNW Power & Air

    Electrical Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    NW Power & Air  offers residential electrical services. 

    Business Details

    Location of This Business
    Oakville, WA 98568
    BBB File Opened:
    1/14/2019
    Years in Business:
    6
    Business Started:
    10/11/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Cambridge Electric LLC
    • Cambridge Electric
    Business Management
    • Mr. Brian A Gaines, Owner
    Contact Information

    Principal

    • Mr. Brian A Gaines, Owner

    Customer Contact

    • Mr. Brian A Gaines, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kathy N.

    1 star

    11/03/2022

    *********************** with Cambridge Electric LLC is not someone I would recommend to do business with. We used him to purchase and install a ******* generator. The entire process took six months from start to finish. Ordered in April 2022, it was finally installed on August 24, 2022. There were many issues with his instillation. The conduit was separating; the hooks on our wall were coming off and it was crooked. On September 7, 2022, ***** called me. He insisted that I needed to pay the balance or he would need to charge me a high interest rate. I told him that I would not have a problem paying him the balance when everything was approved by the county. He insisted that the contract said differently. I told him again that I could not pay him in good faith until I knew things were safe and the final inspection was approved. ***** got very short with me and told me he would then put a lien against my house. I told him to go ahead and do that but I was not paying him the balance until everything was approved by ****** ****** and was safe. He was very threatening with putting a lien on our house and told me to read the contract. I sent my attorney what I had signed and it was basically the proposal from *******. Included in the document that I had signed, was that ***** was responsible for final inspection. It took four different trips back to our house making adjustments requested by the county to pass the final inspection which was completed on October 20, 2022. The completion and final approval was more than eight weeks after the generator was installed and six weeks after he had threatened to put a lien on our house. This delay in getting the final approval by ****** ****** was due to his incompetence.In addition to working under the names of *** ******** and ****** ********, he also has two LLCs in the *******************, Cambridge Electric LLC and ******* ******* ***.

    Local BBB

    BBB Great West + Pacific

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