16 Customer Reviews
Review from Sa P
5 stars09/18/2024
The quality of the railing was absolutely top notch! ******** did an amazing job on what appeared to be an easy job at first, but turned into something much more complex taking 2 days. He made sure I was happy with every step and the completed project. And when I asked for some edges to be filed down to be a bit smoother after it was all done, he was happy to get his tools back out and get it 100% completely right. Fantastic finished product!Review from Stephanie W
5 stars10/22/2023
These folks do HIGH quality workmanship. The railings were exactly what we wanted in terms of color, style, height... everything. And they put them in SO solidly! We even had one end that was wiggling just a hair and they weren't happy with it so they investigated the cause (a problem in the garage underneath) which we were able to fix. It took awhile to get a response to messages sometimes but other than that, best contractors we've had working with us on this project so far. Will definitely recommend to friends and family who have similar projects.Review from Jim C
5 stars09/21/2023
They knew what was needed- the building codes to meet. The installation was done well, and on time. We like how it looks and are much better off than with our old railing.Review from Faith K
5 stars08/15/2023
********* and his team did an awesome job . I would recommend him for another job From *******Review from Neil B
5 stars07/31/2023
ResCom railing completed an outside railing that made our house meet current King ****** Code as we had an outside path with 4 or more steps in the pathway down the hill behind and we had them put in railing beside each set of stairs even though only 2 had 4 stairs. The job was done early and it looks great! The ******* arrived before 7 AM and they dug the holes put the 4 or was it 5 sets of metal rails together, set them in concrete and were ************! I paid them the remainder I owed on the job before they left, as I liked the speed and efficiency of the three men, ********************** and ***** that completed job!Review from Dave L
5 stars07/28/2023
Excellent customer service! I couldn't be happier with my railing. It looks exactly as I wanted. Installers Codey and ****** were ******************, and were respectful of my place, making sure they kept things clean as they worked through the install.Review from Robin W
5 stars07/27/2023
ResCom Railing was doing a railing project for our neighbors and we asked them to come look at finishing the railing on our rooftop deck. There were some challenges to work with to tie into the existing railing sections. ****** looked at it and quickly came up with a solution that met all of our goals. Within an hour, we had a bid for the job, and he and ***** were able to come out the next day and complete the job. We had been trying for months to get solutions and bids from other companies and getting nowhere. We were thrilled with how responsive ResCom was and how quickly they were able to complete the job. ****** and ***** were great with communication, follow-up, and attention to detail. They were respectful and enjoyable to have around. We were very pleased with how our project turned out. The new railing that they installed blends in perfectly with the existing railing sections. We are totally satisfied with our interactions and results from ResCom.Review from Pam H
5 stars04/12/2023
Everyone I worked with was professional, courteous, and competent. I felt I was in good hands from start to finish. Railings were installed from the driveway up two sets of stairs to the front door. The railings made the front door entrance look complete and inviting. I am thrilled with the final product and very appreciative of the work that went into this project.Review from Jake K
5 stars04/04/2023
****** and ***** were amazing! Thank you so much for your detailed and thoughtful work!Review from Lisa M
5 stars02/13/2023
Quality product! The railings elevated the curb appeal of the house and I could not be more thrilled. Above and beyond with their communication and coordinating.
Customer Review Rating
Average of 16 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.