ComplaintsforMarchex Inc
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Complaint Details
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Initial Complaint
06/04/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Paid for stuff I never received can't get thru to anyone for a refundInitial Complaint
05/03/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Received an email to my company email account from ********************** saying they had opened an account for me with them and they gave me a login username and password.I do not know who this company is and I do not do business with them. I do not want an account with them and want them to delete an account they have created for me and my company, ARAB TERMITE & PEST CONTROL *** OF **********. I do not want them to solicit me, call me, or email me. I do not want them tracking my phone calls.Initial Complaint
04/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
4.18.2024 I feel I was scammed or tricked into a monthly membership by a company called just ask. Coming asked the lady a question she said someone would contact me with an answer my question then a payment portal poped up i enterd my bank info they charged me 1 dollar then the lady said they would text me with an answer but I was contacted by the fraud department In regards to the charges that occurred I logged into my bank app and noticed that immediately after the 1 dollar charge they charged me ***** my stomach dropped I know I did not have that amount in my account .confused and scared ?? I immediately let the fraud department know that there must have been a mistake made by just answer so I contacted just answer was informed that I was charged for a monthly membership but was told nothing about it until after I was charged and contacted them was told to cancel the member ship so I did as I was instructed thinking it was apart of the refund process right after I did the support informed me there was nothing they could do to help me I asked to speak with a higher up and explained that I was only informed about the 1 dollar charge and did not agree to the membership she said the same thing as the agent and as I was in the middle of response they ended the chat I am already poor due to the economy and feel like this company scammed me the. Stole the money from me leaving my account negative ***** +the 27 dollar charge from my bank for that charge so now I'm sitting here negative ***** never got the answer to the question I asked in the first place
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.