ComplaintsforMainstreet Financial Services Inc
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company somehow acquired my personal information, including my phone number, and has been harassing me with automated phone calls trying to get me purchase their services for months. I have attempted several times to have my number removed from their call list following the prompts in the call, and I have also tried to speak with someone at the company to no avail. Blocking the number doesn't help as the next call comes in with a slightly different number - I must have blocked close to two dozen versions of their numbers. I have never filed a complaint with the BBB before, but at this point I'm left feeling that this business must be spiteful/vindictive at best, and predatory at worst.Business response
01/24/2024
**************,
I'm sorry to hear you're having to deal with this nuisance. Unfortunately, this is not our business calling you. We do not have any automated recordings or phone calls, and are an insurance agency for lawyers. I searched our phone records for your number and nothing comes up for the last 60 days. I have attached a screen shot of those results.
I did my own poking around, and it does appear there is another Mainstreet Financial somewhere that is robo-calling people. Please know this is NOT our company, or any relation to our company.
Thank you,
***************************
Mainstreet Financial Services, Inc.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.