ComplaintsforBlue Star Roof and Gutters LLC
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Complaint Details
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Initial Complaint
02/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
March 2022 Hired Blue Star Roofing to replace old roof. They did in March 2022 Then Started to have problems with a air flow when wind blows sounds like a gazzoo howling through the roof? maybe the skylight? Maybe the vents placed wrong? The gazzooing is loud enough to wake you up in the middle of the night!I have lived here for 30 years and had no problems with roofing vents skylights. I called asked for someone to come out and diagnose the problem so it can be fixed was told in 2-3 weeks This was in December, So I waited Called ********************* 1/11/23 again he said he would come out and look himself. He did come out 1/18th said he cant climb onto roofs ladders anymore he is too old and will send one of the guys ***** /******** to come up and look/fix the problem and it wont be for another 2 weeks. Called 1/24 said another 2 weeks it is now 2/23/23 So now I want the problem fixed or money back. or I can send him the bill when I find another for find fix the problem I feel these are resonable requests. Thank you *****Customer response
03/22/2023
Hi I filed a complaint to BBB on a company called Blue star roofing. They did come out after filing a complaint and fixed the problemBusiness response
04/24/2023
Please see attachment for Business response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.