ComplaintsforVicis
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Complaint Details
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Initial Complaint
01/19/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had purchased a vicis soft shell helmet designed for flag football. At the time of purchase there was a 2 year warranty on the product. Since then they have discontinued the product and will not refund, replace, or repair the product. I do not believe this is ethical or legal as one of the options should be presented. This was a helmet I spent 119 plus tax on and expected to last for more than a year. Unfortunately the product has separated from the shell and is compromised. This product is designed to protect my head from serious injury and no longer performa those functions. I am looking for replacement, repair, or refund for this product.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.