ComplaintsforT. J. Tire, Inc.
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Complaint Details
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Initial Complaint
10/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On September 12th, 2022, I transferred responsibility of my vehicle to *** Schwab Tire Center by giving my keys to a company representative. The car had to remain in the care of *** Schwab Tire Center overnight to receive delivery of a replacement tire. Unfortunately, the vehicle was returned to me with damage to the fuel tank in the form of two drilled holes leaving it unsafe to drive. This damage could only have occurred while the vehicle was under the responsibility of *** Schwab Tire Center. I have attached the police report including photographs to confirm the damage.I am seeking reimbursement for the replacement gas tank and the tow to the repair facility. This comes to a total of $4,332.37.I have reached out to the business and received a reply that they are not willing to accept the car was damaged while in their care. I dropped the car off with an intact gas tank and picked up the vehicle with two holes in the gas tank.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.