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            Business ProfileJeffrey's Appliance Service, Inc.

            Major Appliance Services

            Contact Information

            111 N Vista Rd Ste 3F

            Spokane Vly, WA 99212-2960

            Visit Website
            (509) 928-7176

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Repair of major household appliances in their residence or in our shop including refrigerators, washers, dryers, dishwashers, ranges, disposals, microwave ovens, compactors, electric beds, hoods, baseboard heaters, window/wall air conditioners, PTAC units, ice machines  and water heaters gas/electric.

            Also sales of appliance parts for do-it-yourself repairs. 

            Brands serviced include Admiral, Amana, American, Asko,  Bosch, Broan, Crosley, Dacor, Danby, Electrolux, Frigidaire, General Electric, Haier, Hotpoint, Jennair, Kelvinator, Kenmore, Kitchenaid, Legget & Platt, LG, Magic Chef, Maytag, Miele, Rheem, Samsung, Scotsman, Sharp, Spdeedqueen, Splendid, subzero, Thermador, Uline, Westinghouse, Whirlpool, Wolf, and Viking

            Products & Services

            Appliance Parts, Electric water heaters, Gas water heaters

            Business Details

            Location of This Business
            111 N Vista Rd Ste 3F, Spokane Vly, WA 99212-2960
            BBB File Opened:
            9/16/1992
            Years in Business:
            39
            Business Started:
            6/15/1985
            Business Started Locally:
            6/15/1985
            Business Incorporated:
            1/1/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Joseph Sonduck, President
            Contact Information

            Principal

            • Mr. Joseph Sonduck, President

            Customer Contact

            • Mr. Joseph Sonduck, President
            Additional Contact Information

            Fax Numbers

            • (509) 926-2464
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/16/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            A Jeffreys Appliance repairman came back to my home yesterday after being told by Fidelity National Home Warranty that they are charging too much for my washing machine repairs and that my claim was transferred to another department to give me the option to cash out or choose a model of their choice. While at my home for just a few minutes, the repairman said, "oh no! I did it again, second time this week. I broke the bolt." He then got on the phone with someone and then told me they were planning on picking up my washer today at 11:00 am. Not feeling right about this, I called Fidelity this morning and they said they were unsure as to why Jeffreys came back over at all. They said they would have to deduct any service charges incurred by service visits from my cash out amount. I feel strongly that there should not be any amount deducted from my offer based on the visit yesterday. Furthermore, the guy said he broke my machine even more. The strangest thing is that I cannot see any evidence that any part was ever touched on my machine, let alone bolts being broken off. This seems like a total scam to me from every angle.
            Read More
            Read 1 More Complaints

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Liz K

            05/16/2024

            Our ice maker broke and we had Jeffreys Appliance come to fix it. One of the wires was bad and we needed a new ice maker. The technician who installed it, did so incorrectly and did not reinstall the capacity indicator. He ice maker kept making ice until it was overflowing. When I called to get someone out to help, the person on the phone was very short and sounded annoyed to take my call. When I advised I wanted a new technician (the original tech wrote my credit card number down in a notebook, stating his phone died) she was again short and not at all concerned he wrote down my credit card number. I would not recommend Jeffreys Appliance.

            Jeffrey's Appliance Service, Inc. Response

            05/20/2024

            We appreciate and value your feedback. This issue has been addressed directly with the technician and phone operator. We don't condone collecting credit card information and have a zero tolerance policy on this matter. We also apologize for not accurately and completely finishing the repair on your ice maker. Which we have addressed promptly. We are a long standing repair company that stands on our values and integrity in all aspects of our business. I would encourage you to give us another try in the future. We are better than that and would love the opportunity to work with you again in the future. 
            Read 4 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

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