ComplaintsforSilver Creek Systems, LLC
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Complaint Details
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Initial Complaint
08/09/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I decided to use this company after I was given a verbal quote for a couple hundred dollars by the company owner to install a propane heater in a greenhouse with any needed parts extra. I got the invoice, and it was over fourteen hundred dollars with parts. I made contact with them and was told that they never quoted me that price and that I was lying about the quote to which I said you were not involved in the conversation which the wife said my husband would not quote you that price. The invoice I received did not list any of the parts or the hours that were billed. I told them that they need to send me an itemized invoice for the price that they were charging for each item and the total hours, and I have not received any new invoice. The invoice price is not justified for the scope of work that was performed. What this company is doing is price gouging. The two workers they sent were not here more than 2 1/4 hours.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.