ComplaintsforStupid Phone Store of Yakima
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Complaint Details
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Initial Complaint
08/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The owner ******* told me he could fix my iPhone. Had it "fixed" but it actually turns out he wasn't licensed to be fixing them and claims he knows nothing about that. Then tried to make me pay cash which I didn't like. Ended up taking almost $400 off my card on June 3rd, just to find out he put an unlicensed screen in my phone and ruined it and stole my Sim card. Apple won't even touch my phone and had to get a new one. He refused me a refund so I went through my bank and put in a claim against him and got my money back. I TOLD THE **** I PAID FOR IT. The a couple weeks later he reversed the claim just by showing a receipt of sale. So he breaks people's phones and gets away with the money and he isn't licensed to be working on them in the first place. After this happened I left a ****** review on his ****** site explaining the situation. He left a comment basically saying everything I said was a lie, and left a pretty childish remark at the end. I also left one on yelp because when I went back to the review on ****** weeks later HE HAD REMOVED HIS WHOLE BUSINESS LISTING OFF OF ******* AS WELL AS HIS WEBSITE. I have photo proof of this below and now have an account that is almost $400 negative because of this. I'd just really like my money back.
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Contact Information
2308 S 1st St
Yakima, WA 98903-1602
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.