ComplaintsforPinoy Mini-Market
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to the Pinoy Mini-Mart at about 3:55PM on November 11, 2022. I purchased some egg rolls and when I went to pay for my order the owner said I could pay with credit card. I gave him my card and as I was leaving I noticed he had grabbed a notebook and was by the credit card reader writing things down. I went back into the store and asked what he was writing down. He said sometimes there reader goes down maybe for a couple days and that is why he is writing the information in the notebook. There were many pages completed. I thought it seemed odd he would be writing down credit card information. The address on my receipt is also an incorrect address from what I saw when I looked up the business online. The address on my receipt shows ***************************************. There is also a time discrepancy. The time on the receipt shows 2:09PM and I was there at the 3:55PM time frame as he specfically stated they shut the fryer down at 4:00PM. I called the ****** ************************ and spoke to *************************** and he suggested I contact the BBB.Business response
11/23/2022
see attached
I want to address each of these concerns. Merchant address
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.