ComplaintsforDPS Services LLC
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Complaint Details
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Initial Complaint
08/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired DPS to cut down 6 trees and grind stumps in August, 2021. They came and did 5 trees but said there was a bee hive in the 6 tree and 1 of his crew was allergic to bees so would b back in a month or 2. I had the $3,500 check written out ( the full amount) and gave it to ****** as I left for work. I hav been been calling and leaving messages and texting ******** keeps telling me yes we will b there soon but has been a no call no show and just keeps coming up with excuses and stringing me along for a year now. Its VERY FRUSTERATING for me to try n keep answering questions about it from my neighbors, relatives and friends on WHY that last tree hasnt been cut down yet. I feel he still owes me that last tree cut down and stumps ground and hav been very patient with him but its been a year now with his excuses and being a no show! PLEASE PLEASE HELP ME WITH THIS. THANK U IN ADVANCE, *******Business response
09/09/2022
BBB COMMENT SKW:
She paid me in full for all of the other trees which she couldn't do. The agreement was for the neighbor to keep the logs. Two of the other tress just lay in ***** and cut log part out of it. Take two-3 trailers with us. The price was 500 dollars went and rented lift got tree down and hoping she would touch base with it. She needs to contact me about the brush and the ***** when I've really been trying to work with her.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.