ComplaintsforLake Dubay Shores Campground
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Complaint Details
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Initial Complaint
07/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I rented out there lake house from 7-29-2022 to 7-31-2022. When we got there the outside was a total disaster and full of mold. We had 3 children with us all under age 5. There were be hives all around the house. Two windows with holes in them covered with styrofoam-one was ducted taped. Both of those windows had mold growing in them. Huge hole through siding down to boards leading into the inside of the house, mouse p*** in all of the kitchen drawers, lawn not mowed and much more. I have included pictures to prove of all this. Our family trip was one big nightmare. We payed $478.26 for our stay. We would like a Full Refund of our stay sent to us in a check. This was one big health violation that we were not aware of until we made the 2 hour trip to get there. The owner even tried to play stupid with me like she had no idea of any of this. These issues did NOT just happen they were there for a long time. The owners should of never been renting this out until all of these issues were fixed and taken care of. They are just putting peoples lives at risk and dont care one bit.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.