Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Additional Information for Slumberland

View full profile
Location of This Business
1631 N Stevens St., Rhinelander, WI 54501-2126
Headquarters
3505 Highpoint Dr N Bldg 2, Oakdale, MN 55128-7577
BBB File Opened:
12/6/2023
Years in Business:
57
Business Started:
1/1/1967
Business Started Locally:
8/16/2002
Business Incorporated:
1/1/1967
Accredited Since:
12/9/2011
Type of Entity:
Corporation
Alternate Business Name
  • Slumberland Furniture Store-Rhinelander
  • Slumberland Furniture Store-Minocqua
  • J & E Hesch, LLC
Related Businesses
Additional Contact Information

Email Addresses

Website Addresses

Serving Area
  • WI
Payment Methods
  • Cash, Check, Discover, MasterCard, Visa, American Express, Slumberland Advantage Card

Refund and Exchange Policy
  • Standard returns and exchanges must be made in accordance with our Slumberland guarantees. Within these parameters you may:
    Exchange your item for the same item or another item of the same value.
    Furniture must be in the original condition as when purchased.
    A Protect-All mattress protector must have been purchased with and utilized on all mattresses.
    A valid receipt is required.
    Buyers are responsible for any applicable delivery fees on exchanges or returns.
    Return your item for a full refund.
    The above conditions for exchanged items apply to returns.
    Cash and check payments will be refunded by check a minimum of 10 days after Slumberland's receipt of your initial payment.
    Credit- or bankcard payments will be credited back to the credit- or bankcard from which the original payment was made. If that card cannot be produced, you have the option of receiving a Slumberland Gift Card in the refund amount, or leaving the balance "On Account" with Slumberland.
    Financed payments will be refunded to your Slumberland Advantage credit card. If that account has been closed or the balance has been paid off, Wells Fargo is responsible for issuing a refund. Contact a Wells Fargo representative at: 1-800-459-8451.
    The following items cannot be refunded. They may eligible for exchange.
    Mattresses
    Power bases
    Bed pillows
    Protect-all mattress protectors
    Clearance and as is items
    Outlet Merchandise
    NOTE: All sales are final on as is and special order merchandise. Please see our guarantees for more information.  
Business Categories
Furniture Stores, Bedding

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.