ComplaintsforLang Equipment L.L.C.
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a 2024 LS Tractor MT242 from ****** ****** at **** Equipment in *********, it now has only 20 hours on the tractor and no longer runs. I contacted ****** via phone message on 08/31/24 to tell him about the issues and did not expect a return call until 09/03/24 but he never called so I called again on 09/04/24 with no answer so i feared they closed down for good which I feared when I bought it by the looks of the way they were conducting business there, so I call the other 3 stores they have in ** and they told me they do not service LS tractors that they are a Polaris dealer ship so that *** told me he would have the owner **** call me , which he did and said he contact ****** to have him call me ( he never called ) until I left a goggle review and then ****** calls me at 9:30pm cursing me out, so I ended that call and here we are. I had a mobile diesel company come out to fix it but after the $ 300 service call they told me the fix could cost up to $ ***** but would not know they tow the vehicle in there shop to test it further. I am looking for the $ ***** for the repairs to be mailed to: **************************************Initial Complaint
11/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I've bought a tractor package a yanmar 424 tractor with loader,pallet forks,and a hitch. They didnt have forks at the time of purchase which was 2019 after 3months of waiting there mechanic gave me an old used set to use till my new ones got there. I have yet to get my new set. I call quite often and they keep putting me off with excuses.Now they tell me it's been to long they are not going to give me my new set of forks. Also my son also bought a tractor there had a problem with the 4x4 which has 10yr warranty called numerous times to get it fixed they never call back
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.