ComplaintsforWhitey's Pre-Owned Autos
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Complaint Details
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Initial Complaint
03/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
-Febuary 20th thur 24th 2023 -$430 service -Repair Transmission leak /Replace Transmission coolant lines on 2006 GMC Serria 1500 -Picked up Vehicle on 22 Feb 2023, Transmission leak, excessive, more than before maintenance repair Called and brought back vehicle for futher repairs 23 Feb 2023, got a call from John Whiteman said vehicle was ready for pick up 24 Feb 2023, after driving home, vehicle was leaking more than the last time, upon inspection discovered coolant line not installed, and leaking from a bad repair to line, blots not tighten, missing, lost 1qt of transmission fuild from transmission driving 4 miles, I took a day off from work to repair myself spending additional $50 -Called left several messages on voice machine, stopped in to business on 29th Feb 2023, mechic said he would talk to boss about giving back aleast 200 dollars for not fixing leak, thier has been no contact, or resolution to date, labor and parts, time off work cost me 892 dollarsBusiness response
03/16/2023
Refunded $200.00 on 3/16/23 ck # 304.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.