ComplaintsforACR Promotions
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Complaint Details
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Initial Complaint
05/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
May 13, 2023 $22.99 ******** ***** had a live event stream that cost $22.99 to watch. The first half an hour I could not watch anything due to their technical difficulties. When it came back on, sound went off for a bit, then several times through the Livestream the screen went black and I couldn't see anything. ******** ***** posted on ******** ** ** ** ****** to watch the event and that all LIVE purchases would be refunded. Even in the commentary catfish Cooley said all live purchases would be refunded. They have since deleted that post but I have a screenshot. I contacted them through ******** messenger because that was the only way I could get a response. They are saying that I had to purchase the ****** in order to be refunded for the live. Nothing in their post said I had to purchase a second time. Now they will not respond back. -There was no tracking or order number issued. It was charged to my CC but my account for ************ can be found at ********************* My account with them can be accessed using my email address that I will provide to you privately. If you go to their ******** page "******* *****" and look at posts, reviews etc a lot of people had same issue. They even oversold tickets and turned people away at the door. These are definitely not good business people.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.