ComplaintsforPowell's Auto Repair and Service Center
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Complaint Details
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Initial Complaint
03/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On January 20 i towed my car to powells auto repair to have my hydrologic line fixed in my car. They carged me 1400 for a new clutch and master cylinder and said it would be 4 days. On feb 21 i got a call that my car was fixed after driving it home it was worse and the same problem was an issue still thwy came and picked it up on the 23 of feb and still have my car. Every time i call i get a run around and get avoided. The mechanic isn't in and im told your car is almost finished and will call you back but i neer hear from them. Ive had to pay to get to work and my kids to school without my car going on 45 days nowCustomer response
04/04/2023
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Better Business Bureau:
At this time, I have not been contacted by Powells Auto Repair and Service Center regarding complaint ID ********.
Regards,
*** ********
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.