Business ProfileforThe Garage Door Company Ltd.

I would give zero stars if at all possible. The nightmare we had in our dealings with **** is outrageous to say the least. We hired his company to replace our garage door lift as ours conked out. We were given a price of six hundred and fifty dollars for a kit and install. A little high but we couldnt get in or out. Also, we thought we were supporting a small business. Out of the kit he replaced the lift and the wall mount control. Left the chain and t-bar in our garage and took the sensors with him when he left. He then sent an invoice for $1079.00. We called him and to make a long story short(he threatened us, called us idiots)he then agreed to a final payment of $650.00. I paid him after a shoddy job(left wires exposed around the wall mount where you press to open and close) and all the belligerent phone calls..his final response was GFY and no warranty! Our fault for not reading the reviews first! Seriously ****** his reviews! Unbelievable!

I like to believe the best about people, but in this case it is difficult. When the customer (husband) first telephoned he was given a price for our garage door motor/operator system, PLUS a separate installation charge. And again when we arrived on site the customer (husband) was given the same quote for the operator plus a separate install charge. There was no ambiguity whatsoever. The quotation was very clear. The quote was verbally stated no less than THREE times standing in the garage, PLUS the quote was presented to the husband on my iPAD screen. The husband clearly saw the quote displayed on my iPad screen, with the total amount at the bottom of the screenmaterials package plus installation charge. I simply could not have been any clearer. THE **** WAS NOT PRESENT IN THE GARAGE FOR ANY OF THISONLY THE HUSAND. After the work was completed the customer (husband) was very happy with the work and promised prompt payment by eTransfer. After I departed the work site, the husband and wife together telephoned. Now the **** was very belligerent and refused to pay the separate installation charge. The husband ****** agreed with his wife and did not tell the truth about what was quoted for the work. And the only threat was that if the bill was not paid I would take legal action. Finally, after several telephone calls and several texts, the couple reluctantly agreed to pay for the materials package, but would not pay the additional installation charge. I do like to believe the best about people, but in this case there was no misunderstanding whatsoever. The husband knew exactly, upfront, what the full charge would be. This was deliberate deceitfulness on this couples part. But at the end of the day, I do not hold a grudge. My word is my bond. Sadly, that cannot be said for everyone else.