Business ProfileforLas Moving Ltd.

I used Las Moving June 29 (move out) and June 5 (move in). As a new company on their own, they offered a very low price for moving. Although they promised excellent service, I cannot give them a 5 star review. Long read below but worth it if youre looking for movers. There ended up being days of storage when they originally said my items would stay in the truck. This meant everything was moved four times instead of twice. Items were lost or damaged because of this. When sharing which items were missing, ******** was sweet and apologetic whereas Las was defensive and said he lost money on my move because of the low price (when he was the one that offered it). It was quite rude and didnt have anything to do with the fact that items were lost and damaged. In the end, there was some financial compensation but the initial response was not kind. I needed to reach out several times over the next few weeks for the compensation to actually transfer. Again, this is thanks to the kind ******** as Las dismissed me.Im finding more damage to items (upright freezer has multiple dents and scratches, dents to the bbq, and dents/marks to master frame). Money was sent to me to help replace missing items (office chair, kitchen items), but I need to replace other items still missing (such as bbq cover). I also have a box that is not mine still at my home. Ive mentioned the box three times. Las said it was out of his way to pick it up. So another customer of theirs is also missing their items and this company does not care. The reaction to the missing/broken items affected my review. Las is keen to get his business going, and is a smooth talker, but definitely made me feel low value as a customer compared to the white glove he offers to bigger jobs and told me about. Pros:price, team worked hard and fast Cons:items missing and damaged are disregarded/unimportant, rude to customer when discussed Would I recommend them for moving? Yes, for the price. No, for the quality.