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Find a Location

Plumbing Heating and Cooling Paramedics has 1 locations, listed below.

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    Business ProfileforPlumbing Heating and Cooling Paramedics

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.8/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 21/8/2012

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    11055 50 St SE, Calgary, AB T2C 3E5
    BBB File Opened:
    27/2/2012
    Years in Business:
    17
    Business Started:
    5/6/2007
    Business Incorporated:
    24/4/2007
    Accredited Since:
    21/8/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Plumbing, Heating and Cooling Paramedics
    • Furnace Paramedics
    • Heating & Cooling Paramedics
    • Plumbing & Heating Paramedics
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Kellen Pretulac, Owner
    • Devon Pretulac, General Manager
    Contact Information

    Principal

    • Kellen Pretulac, Owner
    • Devon Pretulac, General Manager

    Customer Contact

    • Devon Pretulac, General Manager

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    20 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sue H

    1 star

    04/06/2024

    * *** ******* **** *** ** **** **** ** **** ****** *** **** * * **** ****** ******* ** * **** *** * ***** *** ** **** ********** ** **.All I needed was flappers to be replaced in two older toilets that were taking longer to fill when flushed. We also had a kitchen spray faucet that when shut off wouldn't stop spraying. Because it was under warranty, **** had sent us a new one, but we needed it installed. We were given three options. #1 was to replace all three toilets in the home (even though we only needed two fixed). The quote for three installed toilets was over $4,000. To attach the brand new spray faucet that we already had, the quote was over $600. #2 option for the toilets was to replace a new valve, flapper and supply hose at a cost of $862. #3 option was to pay the service fee of $49.95 and do nothing. I should have paid for the service and said "goodbye". Why didn't I? Because the plumber who worked for this company was also a friend of the family and I had a hard time saying no as he kept pushing for the higher options to be done, as well as sign up for a monthly membership plan. This company does not give an invoice breaking down parts and labor. Even with a $250 discount offered, it would be a $700 bill for just replacing a new flapper and valve line, so you are looking at $275+ an hour, considering parts to replace these for both toilets would be less than $150.00. With my bill of $959, it means labor was approximately $400+ an hour. The repairs took a half hour.45 minutes tops and our bill was $959.00 for replacing the flappers and fill valve. Yes, really. While I thought about whether or not to accept the discount, I contacted three other plumbing companies and asked if they could give me a ballpark quote for the exact same service we had received including service fee. I heard back from two. One gave me a ballpark of $400-450. The other quoted me $562.50 (breaking down parts and labour. I recommend staying away from this company.

    Local BBB

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