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          Jobber has 1 locations, listed below.

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            • Jobber

              10130 103 Street NW, Suite 300 Edmonton, AB T5J 3N9

            Business ProfileJobber

            Computer Software

            Contact Information

            10130 103 Street NW, Suite 300

            Edmonton, AB T5J 3N9

            Visit Website
            (877) 648-0558

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            10130 103 Street NW, Suite 300, Edmonton, AB T5J 3N9
            BBB File Opened:
            25/3/2013
            Business Management
            • Sam Pillar, CEO
            • Josie Willson, Manager
            Contact Information

            Principal

            • Sam Pillar, CEO
            • Josie Willson, Manager

            Customer Contact

            • Sam Pillar, CEO
            • Josie Willson, Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/08/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            We are a small 3-person roofing/siding business that had come across Jobber while outsourcing some work. We held intro calls with their salesperson, submitted all the required information (e.g., company name, doing business as (DBA) name, EIN#, etc.) and had begun a trial with them. We sent out our first invoice for $3,050 to a customer and the customer paid the invoice. ********************** then abruptly closed our account via email notification from their risk department. Nobody will speak with us over the phone with an explanation as to why our account was closed. Further, the $3,050 is now being sent back to the customer during the next 5-10 business days. This is absolutely ridiculous and we want our account reinstated immediately.
            Read More
            Read 6 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tommy V

            30/09/2024

            ****** *** ****** ****** *** **** **. I had a chargeback on my account, the only one ever and they asked me to pay the 8000 which I did without question. Then after several weeks I called the bank that initiated the chargeback and they put me intouch with the department that handles it and they let me know they chargeback had already been decided in my favor very quickly. When I tried to ask jobber about this they gave me the run around and then I got an email stating they were holding $10,000 usd incase of chargebacks owing me already another 8000 that we had ran in credit cards through the system. Jobber denies the chargeback reversal in my favor and gives me no answers.

            Jobber Response

            23/10/2024

            Hi there *****,

            Thank you so much for sharing your experience here. I have been in contact with our Risk team, who has let me know they have been in touch with you about your case. I know that reaching a resolution is important for your business, so if you have any concerns or questions about your next steps here please do not hesitate to let me know and I will help look into this further. 
            Read 6 More Customer Reviews

            Local BBB

            BBB Alberta and East Kootenay

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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