Business ProfileforLeibel Insurance Group

This has truly been one of the worse experiences for me. I cannot stress enough how much you should avoid this company. It has caused me nothing but stress, time away from work and financial hardship.My broker has changed multiple times during my 1 year being insured with Leibel. I actually dont even know who my broker is because I am always receiving contact from other people.The broker I am constantly referred back to (***************************) has some of the worse attitude and customer service I have ever encountered. She truly should not be in the industry as you can tell that she doesnt enjoy her job. She constantly has a poor attitude and is extremely difficult to contact even for other brokers.She has been nothing but unhelpful and rude to me. I have been told multiple things by multiple people looking for resolutions but I am always brought back to ******* who ultimately tells me nothing can be done. She has actually done NOTHING to assist me other than telling me she cant help. That has been the furthest extent of conversation from her.This company has taken over $900 from me that was unauthorized. They did not provide me informed consent, and are now being so ridiculously unavailable and unhelpful its just mind boggling. Its crazy that it is easier to file a fraud claim with my bank than it is to try and just resolve the issue with Leibel.No resolve has been made or contact attempts returned, I am going to proceed with my bank, I will also be filing a complaint against the broker with her association as well as contacting the BBB to complain.This has had such a tremendous impact on me, truly I do not even know the words to try and explain that YOU AVOID LEIBEL INSURANCE.PLEASE FOR YOUR OWN SANITY, do not make the same mistake as me and proceed with their insurance. Look for another company even if its more money monthly, it will be worth it in the long run.