Business ProfileforTwo Small Men with Big Hearts

Well the movers were polite, and efficient as I dont tend to hover over them watching their every action. However, I purchased the mattress bag which was only $10.00 and their TV box for my 70 ******* to ensure it was protected. You cant get that and them without signing a waiver that precludes them of all liability for any damage right up front. My TV looked fine when they set it up in my living room, but it was not plugged in and no power was not on. It took me 24 hours or more to get back to the residence plug it in and try to turn it on when I notice the screen is cracked. I contacted them about it. I get an email with the waiver attached saying theyre going to investigate the thousand dollars I sure didnt wanna move and spend $1000 on a TV and have to pay them on top of that. I even tipped the two gentlemen because I thought they did a good job specially when getting to the new house fully renovated with my elderly mother on oxygen. Didnt bang any walls or doors or railings getting the items into the basement suite on a bi-level home. I guess I am definitely let down and disappointed because I used this moving company exactly 15 years ago to move from red deer into that residence and before that to move from ******** to red deer (both times without incident).