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Find a Location

Pipes Plumbing Services Ltd has 1 locations, listed below.

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    Business ProfileforPipes Plumbing Services Ltd

    Plumber

    Additional business information

    Advertising Review:

    On November 25, 2022, BBB contacted Pipes Plumbing Services Ltd and requested substantiation of its claim of "We are dedicated to fulfilling customer needs and wants by delivering quality and value while offering the lowest prices.". The business states, on its website, "We are dedicated to fulfilling customer needs and wants by delivering quality and value while offering the lowest prices.".

    As per the BBB Code of Advertising, section 12. Lowest prices, underselling claims:

    Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.

    12.1 Advertisers must have proper substantiation for all claims prior to dissemination.
    12.2 Unqualified underselling claims must be avoided.
    12.3 Advertisers can lessen the potential for consumer confusion by appropriate qualifications to any underselling/lowest price claim, such as by stating, if truthful, that the advertiser will meet or beat a lower price. In such circumstances, the advertiser must comply with Section 13.

    As of today, the business has failed to substantiate, modify, or discontinue its claim.

     

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company states they offer plumbing services for residential, commercial and industrial. All job sizes.

    Business Details

    Location of This Business
    194 Cree rd Sherwood Park, AB T8A 3X8, Sherwood Park, AB T8A 3X8
    BBB File Opened:
    12/3/2009
    Years in Business:
    16
    Business Started:
    1/4/2008
    Business Management
    • Vernon Hoff, Co-Owner
    • Matthew Hiles, Co-Owner
    Contact Information

    Principal

    • Matthew Hiles, Co-Owner

    Customer Contact

    • Vernon Hoff, Co-Owner
    • Matthew Hiles, Co-Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Edfrel C

    1 star

    07/06/2023

    We have a commercial cafe which they did end of last year 2022. They absolutely brought us nothing but problems since right before we opened the cafe until now. Leaks here and there one after another. Pipes not even tightened enough we had to call someone else just to tighten some pipes. Back then when they are installing some faucet the plumber that was on site doesn't even have the tools and asking ** if we have one. Which we don't because obviously we are not plumber. Owner doesn't honor the warranty and just keep stalling- saying they will come next week, they will come the following week.. etc.. I wasted my time calling and texting him every so often to follow up. Three months later we just quit contacting them and accepted the fact that this company is just simply ignoring us and treated us with no respect for the job they have done. I will suggest you stay away from this Plumbing company. I think they don't know what they're doing, or just simply racist or belittling ** because we are women entrepreneurs.

    Pipes Plumbing Services Ltd Response

    07/06/2023

    They never hired **. The general contractor did and we have never been paid out for the job

    Local BBB

    BBB Alberta and East Kootenay

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