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Find a Location

OK Deck Doctor has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OK Deck Doctor

      203 415 Neave Court Kelowna, BC V1V 2M2

    • OK Deck Doctor

      2222 Golf Course Dr W West Kelowna, BC V4T 2V4

    Business ProfileforOK Deck Doctor

    Patios and Decks
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    OK Deck Doctor has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • OK Deck Doctor

        203 415 Neave Court Kelowna, BC V1V 2M2

      • OK Deck Doctor

        2222 Golf Course Dr W West Kelowna, BC V4T 2V4

      Location of This Business
      203 415 Neave Court, Kelowna, BC V1V 2M2
      BBB File Opened:
      15/12/2023
      Years in Business:
      16
      Business Started:
      28/5/2008
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • 0826330 B.C. LTD.
      Business Management
      • Conrad West
      Contact Information

      Principal

      • Conrad West

      Customer Contact

      • Conrad West
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ken B.

      1 star

      08/01/2024

      We required a competent deck repair company to repair our deck, which was water damaged, due to a hot tub leak. After normal due diligence, we engaged *********************** and his company, OK Deck Doctor, to do the necessary work. He sent us a quote for $4,725, on November 8,2023, and we paid the requested 50% deposit of $2,250 on November 17,2023 (via an E-Transfer).The repair work was to start within 2 weeks from that date, but in spite of calls and visits to ******* office, I could not obtain a date. Further, he does not answer any calls or messages (two indicated he would get back to me, but never did).Due to this non-performance and failure to communicate, on December 20th, I wrote him, requesting that he either do the work, in the very near future, or pay me my deposit back, by no later than December 31st. Since i have had no response, I am taking ****** and his company to the ************************** and wish to register this complaint with your bureau. Please confirm. Thank you ***********************

      OK Deck Doctor Response

      23/01/2024

      Please hold off on publishing this review.  The customer has agreed in writing to revoke this.  I can provide proof if required.  Thank you.

      Local BBB

      BBB serving Mainland British Columbia

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