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Find a Location

Mopac Auto Supply has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mopac Auto Supply

      19950 84 Ave Langley, BC V2Y 3C2

    • Mopac Auto Supply

      130 16 Ave NW Calgary, AB T2M 0H2

    • Mopac Auto Supply

      10448 170 St Edmonton, AB T5S 1M4

    Business ProfileforMopac Auto Supply

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mopac Auto Supply has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mopac Auto Supply

        19950 84 Ave Langley, BC V2Y 3C2

      • Mopac Auto Supply

        130 16 Ave NW Calgary, AB T2M 0H2

      • Mopac Auto Supply

        10448 170 St Edmonton, AB T5S 1M4

      Location of This Business
      19950 84 Ave, Langley, BC V2Y 3C2
      BBB File Opened:
      20/12/2005
      Business Management
      • Rick Duda, Owner
      • John Duda, Owner
      Contact Information

      Principal

      • Rick Duda, Owner

      Customer Contact

      • Rick Duda, Owner
      Additional Contact Information

      Fax Numbers

      • (604) 881-4555
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      1 Customer Reviews

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      Most Recent Customer Review

      Kyle S

      1 star

      18/04/2022

      Purchased almost 3k in parts for my ****** at the beginning of February 2022. Was told some parts would take 4-6weeks to arrive. After 9 weeks of patiently waiting for parts to arrive, I finally called in to see what was going on. Was told they were having issues getting parts from their distributor. Justin and I worked around a solution, taking parts that had arrived and refunding me the parts that were missing. Feeling satisfied with Justin's service, I booked an appointment 2weeks in advance to get my car Dyno tuned. The appointment was scheduled for Easter Monday, and I was assured that they would be open for business. Fast forward to the day of. Having forgone the long weekend vacation I had initially planned with my family to be able to make the appointment early Monday morning at 0930 (this car upgrading was my gift to myself for my **** bday, so family was alright to miss out on vacationing), my **** *** ******** (following in another vehicle) set out with me to their location in Langley. As I was ON THE ROAD to the appointment, I received a call from Kelly stating that their technician, who does V6 Dyno tuning, had called in sick, and I would need to reschedule. I mention that it's the day of the appointment, I'm half way to the shop, and is there someone else there that can provide servicing. I'm told no. When I ask to speak to a manager, Kelly refuses and asks what do I want him to do about it?. There's NO apology, and ZERO effort to try to smooth the situation other than to reschedule an appointment that THEY'RE cancelling. I tell him this is terrible customer service, and ask what he's willing to do to rectify this situation. His response is to simply reschedule. I arrived at the store, family in tow, and was told to "**** *** *** ** *** ******" (Kelly) when I tell him he's ill equipped to deal with customers. Justin finally apologizes, and refunds a hyper tuner I had bought for the Dyno. Rick and John D***, ** ****** ****** ************ ***** ** ****

      Mopac Auto Supply Response

      20/04/2022

      First of all, we do apologize again for the need to reschedule your appointment, as our dyno technician had tested positive for Covid, as you were told. The unforeseen circumstances did mean we only had the option to reschedule your appointment. We have reprimanded our salesman, Kelly, in regards to his inappropriate response to your suggestion that he should be "flipping burgers for a living". Sincerely, Management of Mopac Auto Supply

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