Business ProfileforTraveland RV

This company is a joke. I just bought a 2025 Class C RV in July, and it's been in the shop more than I've had it. The generator doesn't work, It's November, and im still getting the run around from them. **************** is so rude. So rude. I've left messages, and no phone calls back. The salesman sold me on this Coach net app when I first bought it. He told me if I didn't like the size of the flames on my stove, they would come and fix it. ****** calls. I was stuck on the side of the highway and my generator wasn't ********** I called the service. They pretty much told me I was s*** out of luck and whatever the salesman told me was b******* and he shouldn't have presented that way for me to have bought into the package. The lies and ******** that have come out of this company is mind blowing. I'm trying to take legal action right now. Hopefully I can get somewhere. Never again.Would I ever deal with this company?And never, will I recommend this company to anyone. They should definitely be investigated for their ******** so people don't get ducked into buying a lemon or zn RV like mine.

Dear Ms. ************** you for bringing your concerns to our attention. We understand that having issues with your new RV, particularly with the generator, has been frustrating and has taken away from your enjoyment of your purchase. Im very sorry that this experience has been disappointing, and Id like to clarify the steps weve taken so far to resolve this for you.After you first reported the generator issue to us on August 27, we began working to identify the source of the problem. This generator model is new to the market, and unfortunately, we encountered unexpected challenges in finding qualified technicians and service solutions. We understand that delays are frustrating, and we are actively working to get your RV back to full functionality as quickly as *********** of November 12, 2024, we have coordinated with the generator vendor, and they are sending us a new inverter to help resolve the issue. We are committed to ensuring that this replacement part is installed promptly once received. Please rest assured that we will keep you updated on the progress and are dedicated to seeing this through to a resolution.Regarding ********* services, we regret any misunderstanding about what this service offers. ********* typically provides roadside assistance, which may not cover all repair needs, but we strive to communicate their capabilities clearly. We apologize if any expectations were set differently, and we are here to assist with the generator repair in every way we can.Thank you for your patience and understanding as we work to resolve this. Please dont hesitate to reach out to me directly if you need further updates or if theres anything specific we can do to support you during this process. Our priority is to make this right, and we appreciate the opportunity to address these concerns.