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          Fraser Valley Alfa Romeo has 1 locations, listed below.

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            Business ProfileFraser Valley Alfa Romeo

            New Car Dealers

            Contact Information

            22856 Lougheed Hwy

            Maple Ridge, BC V2X 6P6

            Visit Website
            (604) 466-3320

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            22856 Lougheed Hwy, Maple Ridge, BC V2X 6P6
            BBB File Opened:
            10/10/2012
            Years in Business:
            13
            Business Started:
            1/9/2011
            Business Incorporated:
            4/5/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Fiat of Maple Ridge
            • AutoCanada MR Motors GP Inc
            Business Management
            • Keith Scott, General Manager
            Contact Information

            Customer Contact

            • Keith Scott, General Manager
            Additional Contact Information

            Phone Numbers

            Website Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            11/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Purchased the car on Sep 4, 2022 with the assurance of everything about the safety of the car is being checked out and it's safe to drive. After a month the engine check sign showed up, notified the sales person and he said "*** *** ***** ** ** *** ********** *** ** *** **** *** *** *** *** *** *** *** ***** ** *** *** **". I didn't go there. Saturday on Jan 7,2023 I was coming off the highway when I noticed my BREAK SYSTEM is NOT RESPONDING at all. I could've been in a SERIOUS ACCIDENT with no break and I got really Lucky no car was in front of me. I managed to pull over the car on the side and I turned it off. The car wasn't turning on after that. I towed the car to the nearest mechanic shop and they didn't have time to check it due o To being busy and it was around 4 pm. After 2-3 hours after the incident I managed to turn the car on but with no break and no power, took the car to mr.**** which was 3 minutes away from the shop with my hazards lights on and Asked them to scan the car. The Mr.**** associate told me that we have found "16" issues with your car which I can provide the photos. I called the DEALERSHIP to let them know what happened to my car and They took no responsibility AT ALL and they said we sold you the car and now it's between you and the bank. We are not going to do anything about it because you didn't purchase a warranty. I told them it's only been 4 months since I purchased the car and told you I need a vehicle to work with and be reliable without any issues and you guys need to take responsibility and fix my car and they response was we are going to hang up and they hung up. Called the salesman who promised me about the safety of the car and told me to not worry at all about any mechanical issues. Now I am OUT OF job and my life got ruined because they ******* me.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Ron H

            31/07/2023

            On August 14, 2022, my daughter purchased a vehicle from Fraser Valley Alpha Romeo in Maple Ridge. A 2021 ** **** ******** with ****** km for $37,894.87. The dealer also sold my daughter a 2-year warranty/service contract, that covered only tires and rims, for $700.We met with the car dealer on Monday, August 17, 2023 in Maple Ridge and, subsequently with a loans officer at a ** ******.The dealer had completed a credit application for my daughter that was approved by ** **** *******. The loan was for $37,894.87. At the time of purchase, my daughter was 22 years old, and unemployed with no regular income. After contact with ** **** *******, there was no record of a proof of income for the auto loan. The loans officer advised us that the ******* branch would never approve a loan of this size without documented proof of income. The loans officer tried to understand how such a large loan was approved to a person with no ability to sustain bi-weekly payments of $272.09.My daughter should never have purchased such a vehicle. She cannot afford it and will default on the loan. The car dealer and ** **** ***** seriously failed to exercise the diligence that is expected in seeking approval for a large loan.For an unemployed 22-year-old living in *********, the approval of a $37,000 car loan, and having to make bi-weekly payments of $272, without proof of income is quite simply incredible. Also incredible is the dealer selling a 22-year-old a warranty/service contract that has little real value. My daughter is in great financial risk. To date, ** **** ******* have not contacted us to explain as to how this loan was approved?

            Local BBB

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