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          Maple Ridge Chrysler Jeep Dodge has 1 locations, listed below.

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            Business ProfileMaple Ridge Chrysler Jeep Dodge

            New Car Dealers
            BBB accredited business

            Contact Information

            11911 West St

            Maple Ridge, BC V2X 3M6

            Visit Website
            Email this Business
            (778) 670-0187

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            Customer Reviews

            1.11/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 31/7/2014

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Business Details

            Location of This Business
            11911 West St, Maple Ridge, BC V2X 3M6
            Email this Business
            BBB File Opened:
            8/2/2006
            Years in Business:
            18
            Business Started:
            11/5/2006
            Business Incorporated:
            16/3/2006
            Accredited Since:
            31/7/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • AutoCanada MR Motors GP Inc
            Related Businesses
            Business Management
            • Paul Antony, Director
            • Mr. Kris Laughton, General Manager
            • Tom Lim, General Manager
            Contact Information

            Principal

            • Paul Antony, Director

            Customer Contact

            • Tom Lim, General Manager
            Additional Contact Information

            Fax Numbers

            • (604) 465-8930
              Primary Fax

            Phone Numbers

            Email Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            26/05/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I went to Maple Ridge Chrysler looking to get out of my ****** leaf into a hybrid vehicle. The sales man ************************* told me that he can put me in a truck for 3 months and defer the payments while my credit grows. And At the end of the 3 months I can return the truck without any Hassle, when youre the biggest dealership in the lower mainland you can do these things. I went back approximately 10 days after the transaction April 14th, and they told me that they never said that I would only have it for 3 months. I told them I would not ever agree to a $592 a month payment if I thought Id be paying it at the end of the term.They deferred the payments for the 3 months because the whole deal was that Id be handing it back to them after that.I have been scammed out of $78,000 and cannot hardly sleep at night due to the stress they have caused me. I have tried the *** but they said because I signed the papers theres no proof. But the proof is they deferred the payments for the 3 months to make me believe I could simply return it.I need help please
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            Read 5 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Jag N

            16/07/2024

            I've spent 1 full year trying to get warranty work done by them.I have a Chrysler Pacifica that has paint that's bubbling on the hood and sliding doors. I took it to their service centre a few months before warranty expired (took it in in July 2023). Work was approved for the hood (but it was never fixed). Then I found out the paperwork was never submitted for the sliding door. I've called and visited so many times, and am always told someone will follow up and call me back. No one ever has. It's been since July 2023 I've been trying to get answers from them. Not even the ** is responding. Terrible customer service. Very unhappy with their team.I've spoken to several people: receptionist(s), the service guys at the counter, random Chrysler people that phone me, left emails/message/voicemail for their **. Going completely ignored constantly.
            Read 8 More Customer Reviews

            Local BBB

            BBB serving Mainland British Columbia

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