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          All West Heating Services Ltd. has 1 locations, listed below.

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            Business ProfileAll West Heating Services Ltd.

            Heating System Repair

            Additional business information

            Additional Info:
            The owner of this business, Javid Atmani, also owns Onsite Heating and Cooling Limited. A separate BBB Business Profile for this business is available: https://www.bbb.org/ca/bc/coquitlam/profile/air-conditioning-contractor/onsite-heating-and-cooling-ltd-0037-2427494.
            See all additional business information

            Contact Information

            Pitt Meadows, BC V3Y 0A1

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            Email this Business
            (604) 681-0882

            Customer Reviews

            1.89/5

            Average of 9 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 5

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            Pitt Meadows, BC V3Y 0A1
            Email this Business
            BBB File Opened:
            23/2/1997
            Years in Business:
            5
            Business Started:
            1/10/2019
            Business Incorporated:
            7/4/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Alternate Business Name
            • All West Heating Ltd.
            Business Management
            • Javid (Shawn) Atmani, Director
            Contact Information

            Customer Contact

            • Javid (Shawn) Atmani, Director
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            31/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I hired All West Heating to complete a peace of mind gas fireplace service on my fireplace that has never had any problems. Hence (peace of mind) service on October 13 2023. About a week later I woke up at 1 am to my condo filled with natural gas. I shut the main gas valve off and the next morning I called "*****" from All West and he said someone would come by later that day (Monday) and if not Tuesday at the latest to resolve the problem. Come Wednesday I still hadn't heard from him so I called him back and he said he was busy and that he would send someone Friday who would call me in the morning to confirm a time. I did not hear from him on Friday so I called him in the late afternoon and he said he would call me back in 30 min. I still haven't heard from him and it's Monday of the next week. Now he isn't answering my calls.I think its very unprofessional to create a gas leak and then not return to fix the problem. If anyone is considering a fireplace service please consider an alternative company to this one.
            Read More

            Customer Reviews

            9 Customer Reviews

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            Most Recent Customer Review

            E. J.

            19/07/2023

            This business owner also owns a business called ****** ******* *** ************ **** ******** **** *** **** ******* ****** ***** (****************** ** *** ******* ******.All West serviced my ******* mother's fireplace for $183.40 in Jan 2023. Onsite came last week and serviced her fireplace again, for a similar cost. If these businesses are owned by the same person, and that person is the contact for both, why are they doing the same job in less than a year? He should know what work has been done under the name of both companies.I won't even go into how the person spent about 15 minutes 'servicing' the fireplace. He checked for gas leaks and wiped the glass. That's it.** ***** **** **** *** ****** ********* ** ** ******* ****** *** *** ****** ******. I would avoid All West and Onsite. I don't think they are trustworthy.

            All West Heating Services Ltd. Response

            21/07/2023

            ************** you called and we have spoken on the phone . As I explained one of our sales person contacted your mother not knowing that the fireplace has been done months ago and you gave me your number for future contact to avoid this the confusion. We did not charge your mother and as a service we clean the glass check burner and gas leak check pilot check and run the unit to ensure that unit is safe . There is nothing else to be done unless repair needed . We have been servicing your mothers fire place for years and this mixed up happened only now and thats not fair to call us not trustworthy. As a business owner for the confusion that happened we will not charge your mother for the recent service provided . I hope you understand and we hope to keep the relationship stronger going forward sorry about the mixed up .

            Customer Response

            24/07/2023

            I have no record that you have been servicing my mothers fireplace for years, and would be interested in seeing those invoices. Also, how many years? I see from your profile that you have been in business less than 3 years. I appreciate that you are not charging for the 2nd cleaning in 7 months. However, I still don't understand how your sales people have no records as to what work has been done by your two businesses. I hope you can sort that out, so this doesn't happen to another elderly person who doesn't remember.
            Read 8 More Customer Reviews

            Local BBB

            BBB serving Mainland British Columbia

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