Business ProfileforA-Star Vinyl Window System Ltd.
Current Alerts For This Business
2. Follow established legal and ethical advertising and selling practices, including, but not limited to, the BBB Code of Advertising.
2A. Work with BBB and agree to modify, substantiate or discontinue advertising and selling practices when recommended.
Additional business information
On September 9, 2023 and October 3, 2023 BBB contacted the business regarding its online advertised claims. BBB requested that the business substantiate, modify, or discontinue claims advertised on the company's website.
1. "Money Guarantee Worry-free shopping"
2. "Generous Discounts For Loyal clients"
3. "7+ Years of Experience"
According to the BBB Code of Advertising, “'Satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations should be used in advertising only if the seller or manufacturer refunds the full purchase price of the advertised product at the purchaser's request. When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee should be clearly and prominently disclosed.”
BBB also asked for substantiation in regards to their business start date and about their discounts. According to the BBB Code of Advertising, advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast.
As of January 3, 2024, the company has not responded to our request for advertising substantiation.
Applicable section of the BBB Code of Advertising:
https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
https://www.bbb.org/code-of-advertising#Sales
https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- G&H 8065 130 St, Surrey, BC V3W 3B1
- BBB File Opened:
- 6/2/2019
- Years in Business:
- 7
- Business Started:
- 1/3/2017
- Business Incorporated:
- 1/3/2017
- Related Businesses
- Business Management
- Manjit Dhindsa, Director
- Rajinder Dhindsa, Director
- Contact Information
Principal
- Manjit Dhindsa, Director
- Rajinder Dhindsa, Director
Customer Contact
- Manjit Dhindsa, Director
- Additional Contact Information
Phone Numbers
- (604) 710-4100Other Phone
Email Addresses
- Primary
- (604) 710-4100
Customer Complaints
0 Customer Complaints
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